/ A Brand-New Skincare Community is Coming
Jade @CeraVe
Skin Expert
01/29/25-15:34

A Brand-New Skincare Community is Coming

Exciting News: A Brand-New Skincare Community is Coming! 🎉

Very Soon, we are launching a new multi-brand community platform, bringing together CeraVe, La Roche-Posay, Vichy, and SkinCeuticals.

What's New?

• Dedicated Brand Hubs: Easily find your favourite brands!

• Personalised Feed: Control what you see and follow the brands you love.

• Multi-Brand Discovery: Explore new products and routines from all four brands.

• Enhanced Features: A more enjoyable and connected experience.

• Seamless Points Transfer: Your points will carry over (see details below). Points Transfer Details: Your points transfer the day before launch. Is the same email across accounts? Points combine! Different emails? Points transfer separately.

Key Dates:

• TBA: New platform launch!

• Two Days Prior: The current platform closes. (Reminders will be sent).

• Launch Day: Reactivate your account via email link.

• Opting Out? Delete your current account: Community Platform > Account Settings > Profile > Delete Profile.

Quick FAQs:

• Why the change? A more integrated and personalised experience connecting all our brands.

• Badges/Statuses? will not be transferred, but don't worry! New programs are coming.

• Email Preferences? Manage subscriptions via the "unsubscribe" link in emails.

For other questions, email communityldb@loreal.com We can't wait to welcome you! Stay tuned for updates💙

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Keep exploring the community!