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Ask a Skin Expert

Do you need skincare advice? Our CeraVe Skin Experts are here to help! Whether you consider yourself a skincare newbie or feel you’re fairly clued up, no question is too big or small.

Elizabeth [See profile]
✧ Skin Type: Dehydrated
✧ Skin Concern: Ageing & Pigmentation
✧ Favourite Product:

Jade [See profile]
✧ Skin Type: Dry
✧ Skin Concern: Ageing
✧ Favourite Product: AM Facial Moisturising Lotion SPF 50

Emily [See profile]
✧ Skin Type: Combination
✧ Skin Concern: Dehydration
✧ Favourite Product: Hydrating Foaming Oil Cleanser

We also have contributing Skin Experts, Kasey, May and Amna who can support. Please note, our Skin Experts are not a medical professionals therefore this advice cannot replace the advice of your GP, dermatologist or medical professional. If you have any concerns or have any skin conditions or are pregnant, please seek advice from your GP, dermatologist or healthcare professional.

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Salmak247

Moisturised Master

02/19/25-13:28

I started swimming at a new pool recently which seem to have very excessive amounts of chlorine. Previous pool was fone and I didnt need to apply anything to protect my skin. Last time I went swimming, I forgot to apply my barrier cream. My skin isn't usually sensitive and I vary my routine so that around the day I go swimming I don't use anything harsh and this has been fine. I spent 45 mins with my face directly in the water and after it felt very irritated,dry and textured. See pic for ref. For past week I have been doing gentle cleansing only so not to make matters worse and keeping to a simple moisturiser and spf to protect. It's healed, no more stinging but the dryness and texture still remains. Please advise products to help smooth it back to normal.

Liked by 2 members

Jade @CeraVe

Skin Expert

Hi @Salmak247 That sounds really uncomfortable! It's good you've been gentle with your skin since the chlorine exposure. To tackle the lingering dryness and texture, a consistent hydrating routine is key. I recommend the Hydrating foaming oil cleanser for gentle cleansing, followed by the Hyaluronic Acid Serum to draw moisture into the skin. Lock in that hydration with a thick layer of Moisturising Cream morning and night - always follow with spf 50 lotion. For extra dry or rough patches, add the Ointment at night to create a protective barrier. Give this routine a few weeks and see if it helps restore your skin's smoothness.💙

02/26/25-15:21

Salmak247

Moisturised Master

@Jade @CeraVe thanks for reply, my skin is almost back to normal now. I kept a simple moisture based routine and it's worked a treat. I will still add these recommendations to my routine.

02/26/25-16:31

Teren

Nourished Novice

02/17/25-15:01

Any suggestions for tackling blackheads? 😶

Liked by 1 member

Jade @CeraVe

Skin Expert

Hi @Teren I recommend adding the blemish control cleanser and gel 2-3 times a week in your pm routine , to target the blackheads https://www.cerave.co.uk/search?q=blackheads 💙(edited)

02/26/25-15:26

Zinabb

Moisturised Master

02/16/25-07:29

I would like to share my love to Cerave moisturiser . I have suffered lot from dry skin especially during winter time before I tried Cerave , I tried many creams and oils but it didn't help much , but with cerave I feel like the hydration goes very deep into my skin layers and heal my skin. I'm so happy I discovered this range.

Liked by 5 members

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Jade @CeraVe

Skin Expert

Hi @Zinabb That's wonderful to hear! We're so happy the CeraVe Moisturiser has made such a difference for your dry skin, especially during the harsh winter months. It's fantastic that you've found a product that provides deep hydration and helps repair your skin. Thanks so much for sharing your positive experience with the CeraVe community! We love hearing success stories like yours!💙

1 like

02/26/25-15:29

Zinabb

Moisturised Master

@Jade @CeraVe it really did , and I'm happy to be part of this lovely comunity 😊

02/26/25-15:49

Mikayle

Moisturised Master

02/10/25-20:48

Hi, I suffer from acne when I’m on my menstruation. What product is good with helping with the acne ?

Liked by 2 members

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Mikayle

Moisturised Master

@Nernernat thanks

1 like

02/23/25-01:23

Jade @CeraVe

Skin Expert

Hello @Mikayle You can apply the blemish control gel on the breakouts in the pm. Also applying the skin renewing vitamin c daily, helps with neutralising free radicals 💙

02/26/25-10:53

gracematleave

Moisturised Master

02/10/25-20:48

What's best for big pores on cheeks

Liked by 1 member

Merves

Moisturised Master

You can try blemish control gel 🩵

Blemish Control Gel

1 like

02/10/25-21:48

Jade @CeraVe

Skin Expert

Hi @gracematleave Please can you also share your skin type?

02/26/25-10:51

lili

Moisturised Master

02/10/25-07:30

I suffer from dry skin and I have tried so many skincare products but my skin just feels so dry after a while. What products would you recommend me use?

Liked by 1 member

Jade @CeraVe

Skin Expert

Hi @lili Thank you for sharing your skin type. Focus on hydration, cleanse with the hydrating foaming oil which is for dry to very dry skin. Then apply the skin renewing vitamin c, followed by the hyaluronic acid serum and then the SPF 50 lotion to protect. In the pm , apply the moisturising cream - which you can also apply on your body 💙

02/26/25-10:51

Gaby

Moisturised Master

02/05/25-20:28

Which product will work best for combination skin, but dry in the T-zone at this time of year?

Liked by 3 members

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Clarissa

Fresh Face

@Gaby I get this too just certain areas!

1 like

02/26/25-16:47

Gaby

Moisturised Master

@Jade @CeraVe Thank you, I will apply the tips

02/26/25-17:28

Renee Deschanel

Moisturised Master

02/04/25-18:40

my skin is combination but mainly oily - what can i use to control this? x

Liked by 2 members

Jade @CeraVe

Skin Expert

Hi @Renee Deschanel for your combination/oily skin, the Foaming Cleanser is a great choice https://www.cerave.co.uk/skincare/cleansers/foaming-cleanser It effectively removes excess oil without stripping your skin. Just be sure to follow with a lightweight, moisturiser like the CeraVe AM SPF 50 for all skin types. In the PM you can apply the oil control moisturiser which contains oil absorbing technology hydrationhttps://www.cerave.co.uk/skincare/moisturisers/oil-control-moisturising-gel-cream 💚💙

1 like

02/07/25-12:58